Seasons Greetings to you all ...

I want to wish all my clients past, current and future a very Merry Christmas and Good Luck for 2012. It has been great working with you this year and I look forward to working with you again next year.
Those of you who have not had the pleasure of my secretarial services please check out my testimonials and contact me to see how I can help you with your business (be it at home, your own personal business, small company or sole trader).
Have a great Christmas and try and take some time off.
Christine x

Still working? You need Elf Help!

Poor old Santa! Still working away on Christmas Eve – checking his database for all the names of the good boys and girls to give presents too, but at least he has elves to help him (probably even secretarial elves)!
And POOR YOU if you are still working trying to get all your work done before you can finish for Christmas – especially if there are no elves around!
Why not write a letter to Santa and ask for help and to make sure you can enjoy all the Christmas festivities next year knowing that all your paperwork has been dealt with by this little elf

The shortest day of the year!

The Winter Solstice brings the shortest day and the longest night of 2011. If you do not escape from the “office” long enough to see daylight then you will not notice the difference!!! But the winter solstice brings with it the fact that the days are now going to get longer and summer is on its way!
So why not shorten your work time to make the most of the longer days and daylight! Call in the help of a professional – a Freelance Secretary (ME!) and see how I can make all of your days much better.
REMEMBER the summer is now on its way - make plans now so you can enjoy the long days ahead!

The last weekend for Christmas Shopping – Treat yourself!

It may seem like it is still November, but December is well and truly here and today heralds the busiest shopping weekend of the year! If this thought fills you with panic or dread ... relax! Now think of how easy life would be with a Personal Assistant ... your very own Girl Friday ... someone to look after all your paperwork whilst you are preparing for Christmas or getting ready for all those Christmas social events! REMEMBER secretaries can wrap Christmas presents ... Go on - make that call!
So remember when you are writing out your Christmas Wish list (or letter to Santa) add an extra item for yourself - a flexible and versatile secretary to help you out next year and all you have to do is pay for the work done!

REMEMBER, REMEMBER THE FIFTH OF NOVEMBER ...

Today people will be lighting bonfires and letting off fireworks throughout England celebrating Guy Fawkes/Bonfire Night.
Some people might see their paperwork looking like an unlit bonfire ... but wait ... help is at hand! Filing is a speciality of mine - turning "unlit bonfires" into working and tidy systems, putting an end to all those tottering piles of paper.
So put down the matches, step away from the paper and get in touch. Then go outside and enjoy the spectacles of Bonfire Night knowing that you have made the first step in clearing your own unlit bonfire!

Don't be tripped up not turning your clocks back!

AVOID A HORRIFIC START TO YOUR WEEK - Remember the clocks go back one hour this weekend and then its Halloween on Monday – Don’t make the clock going back a horrific event by forgetting to turn your clocks back after 2am on Sunday morning! So how will you use that extra hour?
- Will you spend it giving yourself time to think about how to make things better for yourself?
- Will you crave an extra hour to have an extra treat is great?
- Will you spend the hour worrying about needing more time?
If you say yes to any of the above ... then I am the person to call.
So remember clocks go back at 2am on Sunday 29 October ... and Happy Halloween for Monday!

Is it DAY or NIGHT? Do you see the difference?

At least today you have an excuse - its the Autumn Equinox. The first day of the autumn season when Day and night have approximately the same length. But not every day should be like this!! Get in touch with me to see how to change your days for the better – get your work and life routine in order. Stop drowning in paperwork ... get your life back ... call in help! Make today is the day you call me and see what I can do to make your days shorter and your free time longer.

Get the perfect Summer Holiday (and have your work done!)

To give you the perfect summer holiday why not use a freelance secretary? Everybody needs a holiday - even in the current economic climate so get someone in to help with your admin – just to give you some time away from the office! With the last long weekend of the summer approaching many are wondering how they can leave their work when they are away when they do not have anyone working in their office! SIMPLE!!
This is where freelance secretaries like me come into their own. Unlike an employment or temp agency I work on a completely flexible basis providing as much or as little cover as is needed so you can take that well earned break! Go on make that call There is a bank holiday weekend looming - go on have that well deserved break!

20 things that can be done in an hour

Sometimes it is hard to see what can be achieved in one hour – especially if you have not had the pleasure of working with me. I have listed below a few ideas of what I can do in one hour (or two!):

General Office
1. Stop a pile of papers from overflowing by sorting them into areas to be filed.
2. Sort through one carrier bag of receipts!
3. Organize a stack of messy files, label them and return them to you ready to drop into a file drawer (a good start can be made in one hour)

Documents
4. Mail merge 50-100 letters including printing (stuffing and mailing will take longer).
5. Create correspondence for a client or prospect.
6. Edit and proof a report – probably around 4/5 pages.
7. Type handwritten notes.
8. Transcribe up to half hour of audio or video (standard guidelines are 15 minutes of audio take an hour to type)

Presentation & Design Work
9. Create a PowerPoint presentation.
10. Convert document files to PDF format.

PA/Administrative Roles
11. Research travel, hotel and meeting facilities.
12. Update and manage your calendar.
13. Do follow-up research on a client, prospect, applicant, or competitor.
14. Book your flight, hotel, and/or rental car reservations.
15. Delete spam accumulated in your e-mail overnight and sort/answer/redirect others.
16. Answer your telephone and look after the office while you are at a meeting.

Data Input
17. Data Entry of at least 75 contacts in an Excel spreadsheet.
18. Build a spreadsheet to suit your purpose.

Marketing/Research
19. Compose article and press release submissions/post 3-4 basic blog entries
20. Research for a specific project.

Are you overwhelmed with all of the things you have to accomplish on a daily basis? Consider hiring me as your (pay by the hour) secretary/assistant. I will take those busy tasks off your hands so you can focus on the real business of running your company or life. This is only a short list, so if you have other projects in mind please email me.  

The truth will out ...

The truth of what you should expect from me (a freelance secretary) ...
- a reasonable price ...
- no holiday pay ...
- no sickness pay ...
- you only pay for the work done ...
- rapid turnaround of work ...
- truthful timescales ...
- years of secretarial and administrative experience ...
Just contact me or read my testimonials (on here and other sites - see my feedback on the UK sites I am registered with including FreeIndexes, People4Business and Linked in).
If you want the best ... get in touch and you will see for yourself the difference that one hour of my time can make to your time ....

Another year older ... but are we ever any wiser?

I am celebrating another year in my life today and asking myself the question whether I feel any wiser? I must admit I am feeling wiser ... wiser in the knowledge that what I am doing with my work life is good not only for me - but for a lot of other people. So now its time for me to put my feet up for a day and reflect on what has been achieved in the past year. Its not only at New Year that we should do this!
How is your year going?
- Do you have to pass on any celebrations since there is just no time to enjoy yourself?
- Do you hide away with that same pile of paper and list of "to dos"?
- Do you vow that next year will be different every year?
Don't let your year continue this way - I can help with my hourly rates and a FREE 30 minute visit during which time we can discuss your needs and then the path to having everything sorted will have started! Whether it is household filing or whether this goes deeper and you have a small home business (whatever that may be it all involves paperwork – even paperless offices do that - and organisation!)

I am able to take time out to celebrate my birthday since my paperwork is sorted and I am assured that everything that should have been dealt with has been. Just think, with my help for just a few hours, you would also be able to make decisions to take time off to celebrate your special days ... Get in touch ...

Do you have trouble starting your day?

No matter how much coffee there is in the world it is often hard to start your day particularly on a Monday morning! Its not so hard to bear if you have had a fun-packed weekend but if your work has interrupted your weekend – unless this is planned this is not always a good thing!

My week has started in a great way! I have just been on Vanessa Feltz's show on Radio 2’s on her “I Want To Wake Up With You“ slot (by the way my song is “Footloose” by Kenny Loggins). This meant not only a great start to my day, but I was able to start the day how I wanted!

If you want to get your life back on track and need help with paperwork and admin either at home or at work – call in the help of a Freelance Secretary! I am not just around to do the basic secretarial job ... I have never done just the basics. I am off to see a client today whose home office has been transformed with my help and she cannot believe how organised and peaceful her life is now.
Get in touch and we can spend 30 minutes (FREE of charge) discussing how I can best help you with my hourly rates of pay. You never know, this time next week you will ready and raring for another week – something you haven’t felt like ... until now!

St Swithin's Day - but will it rain water or paper?

St. Swithin's Day is a day on which people watch the weather for tradition says that whatever the weather is like on St. Swithin's Day, it will continue so for the next forty days. But its not just rain showers that need to be worried out. What about the paper showers that happen every time you look for that important piece of paper? Those paper showers that turn into paper floods ...

I am an official “Paper Flood Prevention Officer” qualified to use a hole punch and files in order to vanquish the paper floods ... all those receipts ... those every day pieces of paper that take a week to find ... ! This skill does not come with a hefty price attached – you can hire me for just one hour and you pay for just one hour.

So whether you want me for one hour, a few hours, a day, a week ... let me know. I can help you to get on top of that paperwork. Then whether it is a rainy day or a sunny day - the day is your own to do what you want without having to close your eyes and run for cover as the paper floods your way ... I offer a FREE 30 minute consultation where we can discuss your level of paper flooding and work from there - just get in touch and see the difference I will make to your life.

The Longest Day ... again????

Today is the longest day this year – the Summer Solstice. Everyone will now say that winter is on its way back – well it is ... but not until we have had a bit more summer!
If you feel that the holiday season is disappearing without you being able to take a break then call in my help. As a secretary with 25 years of experience in both small and large companies I have all the qualities you need to help you get your paperwork into order ... so that you can relax and take that much needed break. Give me a call – it will make your longest days that much shorter!

No lies - I really am the answer to your filing issues!

Do you lie awake at night thinking about what lurks behind that firmly closed door (be it to a room or a cupboard) stacked high with paper and stuff of all descriptions! Do you dream of being able to freely fling open those doors and gaze in wonder at the haven within? So do you:
(a) ignore it; or
(b) let it constantly bother you with the occasional effort of a mad frenzied attempt; or
(c) call in the help of this modern-day Rumpelstiltskin (a smiling filing expert)– who will weave (file) the papers and turn them into gold (order).
Plus I know of another little Rumpelstilskin who loves to make things – so be it bookshelves or cupboards ... whatever ... your dream is his vision!
Get in touch! Its easy and after a FREE 30 minute chat you can decide whether you want me/us to help or not and there are no hidden contracts ... and no lies!

Bank holidays - a circle of crowds?

Do you find you leave a crowded work area to travel to a crowded beach only to return to a crowded work area ...! It may not be a work area – it could be a back room at home – but whatever the scenario the feelings are the same! CROWDED CROWDED CROWDED ... Break the circle! Call in the help of this freelance secretary who positively loves bringing order to chaos! After a FREE 30 minute consultation we can work out how best I can help you and with my hourly rates and competitive prices I am certainly someone to get in touch with. Check out the testimonials if you want to see what I can do for you.

Did you know Bank Holidays were first introduced in the UK in 1871 by a banker who decided to close his bank and take the first Monday in May off work. Local competitors followed suit, taking days off over the traditional Easter period. A holiday revolution! This was later changed to include other dates.

Back to work with a smile!

After a lovely week on holiday I am back to work and still smiling since my first job this week is continuing with the filing of someone's paper mountains ... So is it time for you to get to work on your own paper mountain (whether it be bills or just “stuff”)? Do you find that avalanches of paperwork accumulate around you quickly these days? Stop the avalanches NOW! Call in the help of this Freelance Secretary who loves filing and sorting and you will be amazed by the difference just a few hours will make. I will set you up with the necessary working area and system. If you do not have the discipline to keep the avalanches at bay I will arrange to come in on a regular basis with my avalanche fighting kit (hole punch and stapler).
Does the image on the left above look familiar to you? Does this look like your working area? At work or at home? Are you looking over your shoulder for the hidden camera? Don't use the drawer of a nearby filing cabinet as a level for storing more stuff - or use any available box or flat surface .... Stop the bad habits now and start one good habit! Call me - I offer a FREE 30 minute consultation when we can meet up and you will find out how useful I will be! Your working environment could look like the picture on the far right. Remember the old saying "A change is a good as a holiday" so if you are not due a holiday yet, the change that will be made will be as good as a holiday! I promise!

It's time for a break ...

I am off to enjoy a week in Sunny Cornwall - a lot of rain has been forecast but it will just be liquid sunshine. It's amazing how your mindset changes when you are about to go on a holiday!
Why not use a freelance secretary to give you the opportunity to experience the perfect summer holiday?
Even in the current economic climate people need to have someone to help with their admin – or even just at this time of year someone to give them time away from the office!
With the summer holidays approaching many are wondering how they will deal with their time away from the office as they may not have sufficient cover in place to provide a back up whilst they take a well earned break. This is where freelance secretaries like me come into their own. Unlike employment or temp agencies I work on a completely flexible basis providing as much or as little cover as is needed – go on make that call and plan that break!

Vote for a change in your lifestyle?

There is another vote today – all to do with the way voting is done. Well apart from that vote – how about a vote of your own ... vote for an efficient paper system and a highly organised office.
I am the person to change your life - creating filing systems where there are piles of paper, helping with whatever sort of office work that comes along! Contact me to see how I can change your life. It's simple ... Yes or No ... your decision!

Good Luck William & Kate

Good Luck to Prince William and Catherine Middleton on their marriage today. Since I have no work today I will be watching the ceremony and celebrations on the TV and toasting them with something alcoholic and sparkling. I hope you all enjoy the special day and hopefully some sunshine! It will be back to work time soon enough.

Are you married to your work?

With the Royal Wedding tomorrow, everyone’s thoughts are turning to either work or marriage. But are the lines between the two unclear for you? Do you bring work home with you or take your life into work with you? The latter is not so bad since thats the good part of your life. But if you are not able to disconnect from work then you need help – why not call in part time chargeable by the hour help? ME?
This will mean that you don’t bring your work home with you since it will be much more orderly. It's a decision you can make. Just because one part of your life isn't working doesn't mean that the other has to break down as well.
The time you spend at home should count every bit as much as the time you spend at work.
Everything we do in life is a decision. Make the decision to call me and see what a difference I will make. This is not a trial separation from your work or your marriage/home life, but this should avoid a divorce!!!

Extinguish the fire of your paper dragons in honour of St George

To mark St George’s Day it's time to extinguish the fire of your paper dragons and make them a thing of the past – just as St George did!
You may ask what is a paper dragon? Well I am sure a lot of you are fighting with them right now ... their modern name is PAPER PILES!
Let me help you fight your paper dragons ... its nice and simple! I will come around for a free 30 minute consultation and assess how long it will take me to battle your paper piles and give you a quote for the work. I will then come around with my sword (aka hole punch) and shield (aka files) to do battle!!!
- What is there to lose ... NOTHING!
- What is there to gain ... EVERYTHING ... Space ... Time ... and Peace from all those paper dragons!

Treading on eggshells this Easter?

Easter sees a lovely long weekend and also Chocolate Eggs, but are you going to walk on eggshells because you are not totally able to relax due to work pressures?? Pagan traditions gave us the English word "Easter" from the word "Eostre". The Anglo-Saxon word for April was "Eostre-monath" (the month of openings). The month was named after the Anglo-Saxon goddess Esostre and rituals relating to the Eostre focussed on new beginnings, symbolized by the Easter egg, and fertility, which is symbolized by the hare (or Easter bunny).
So the Easter weekend is a good time to focus on new beginnings – maybe a beginning to a new outlook on your working life ... getting in the help you need... utilising the services of a helping hand... me?

Double Bubble or Double Trouble Bank Holiday weekends??

With the upcoming Easter Holidays and Royal Wedding and May Day Holidays there is an abundance of Bank Holidays! There are just 3 normal working days between the two Bank Holiday weekends. That means 11 days holiday with only three days Annual Leave – if of course you are entitled to Bank Holidays! I for one am not since I am self-employed. But if my services are not needed then I will see the time as downtime and enjoy it for just that!
I have heard of three types of people – the Vacationers (off to another country at a drop of a hat), the staycationers (holidaying nearer to or at home) and the Bank Holiday Refuseniks (who will carry on working regardless of bank holidays). If you are a Refusenik – are you dreading this long break ... worrying that everyone else will be holiday and there will be no one around to help you? Worry no more this is where a freelance secretary comes in. I charge for just the hours I do and there is no holiday pay. I can come in to cover any holiday periods and with my years of experience I can turn my hand to any aspect of the secretarial and administerial world. Get in touch and see how I can improve your work/downtime life.

Time for a New You in the New Tax Year?

The new tax year is here and with it comes all the promises made at the start of the last tax year! Make your promises work this year – get in touch with me and see the difference I can make to your “paperwork life”.
I bet that along with promising to be more organised you asked for weeks and longer weekends ... with my help all of this is achievable. By using my help as a Freelance Secretary a good amount of hassle is taken out of your life. No hassle is brought in – A freelance secretary is exactly that ...
- a secretary with hourly rates who can come in and help when needed
- no sickness or holiday pay
If you want to know exactly how I can help you to achieve a better work/life balance please get in touch!

DON’T BE FOOLED!

April Fools' Day is celebrated in different countries around the world on April 1 every year marked by good-humoured or otherwise funny jokes, hoaxes, and other practical jokes. Traditionally, the jokes only last until noon, and someone who plays a trick after noon is called an "April Fool" and taunted "April Fool's Day's past and gone, You're the fool for making one."
So if you are still drowning in a sea of paper or surrounded by those dangerous paper towers it's not an April Fools joke and you would be a fool not to call in the help of an experienced Secretary.
BUT DON'T BE FOOLED BY THE FALSE PROMISES THAT SOME SECRETARIES MANAGE TO GET AWAY WITH – I don't do false promises. I am an experienced secretary – no jokes or gimmicks – just plain work sense and I don't sit around drinking tea all day! Go on and give me a call and see how I can help you with my hourly rates and love of filing and all things secretarial! I offer a FREE no-obligation 30 minute consultation! What have you got to lose ... apart from the mess!

Its time to Spring Forward!

But before you throw all your winter clothes into the back of your wardrobe and check the expiry date of your sun tan lotion ... REMEMBER it’s time to put your clocks FORWARD by one hour. With an extra hour of daylight per day why stay inside fighting your increasing paper piles? Why not contact me and I will fight the paper piles for you giving you time to get outdoors to enjoy all that extra daylight! Whether you are a sole trader, small business or householder drowning in paperwork ... I can help. I am here to help you. Just get in touch with me or look at my website to see exactly how I can help you. It’s so easy and I offer a free 30 minute consultation so we can chat about exactly how I can help you with your workload. So remember to put your clocks forward before you go to bed so you don’t start your week late ... and Remember to check all your clocks ... including the one in the car that is always forgotten!!

Beware the Ides of March????

March 15 was forever marked as the Ides of March, as a day of infamy, following the bloody assassination of Julius Ceaser on that day in 44BC. Romans living before that event, however, saw ides as simply marking the appearance of the full moon. Today, thanks to the William Shakespeare‘s play Julius Caesar, the soothsayer’s warning to Julius Caesar, “Beware the Ides of March,” has forever linked that date with a sense of foreboding.
But why should any date be any worse than another? In Roman times the Ides of March was mostly notable as a deadline for settling debts. So the Ides of March is not a bad date to think about getting your accounts into order for the financial end of year which is fast approaching. Or maybe its a date for sorting those paper piles so that you can see the moon!! So maybe it’s not a case of the Ides of March – but instead think “Yikes it’s March … call in help and get my life sorted..."

Time to do the things that make you happy?

I have just been on Radio 2’s Popmaster with Zoe Ball – I missed out on the final with a tiebreak question but enjoyed every minute of it. I was able to take time out from my busy schedule and do something I wanted to do!
If you want to free up time for the small things that make you happy, but cannot because your life is disorganised – call in the help of a Freelance Secretary! I am not just around to do the basic secretarial job ... I have never done just the basics. Get in touch and we can spend 30 minutes (FREE of charge) discussing how I can best help you.
You never know, this time next week you will be in a position to do something you have always wanted to do - but haven’t had the time ... until now!

Too many Chiefs?

All we seem to hear about these days are "non-jobs" in the councils and large firms. What is a “non-job” I only know of “job-jobs”!!! Or is this a case of too many managers – not enough staff? Too many chiefs and not enough Indians ...? Well if you need more indians - I am one who certainly loves to work on whatever the Big Chief (Boss) says! OK so fire starting may not be a role but fire stopping might be – making sure those urgent matters are dealt with in a timely matter and those fire risk paper piles are filed away and put into a workable system … So if you are a Big Chief with a reservation (desk/room) that needs clearing call in the help of this little Indian (freelance secretary) who will work for as many hours as you need to sort you out and can then come back whenever she sees a smoke signal (email or telephone call). All types of reservation clearing considered!

Did you miss the Valentine celebrations by accident?

• If you missed Valentine's Day on purpose then work is the perfect excuse!
• If you missed it by accident then your busy workload may be the reason!

But whether or not you wanted to miss the event, if you want to give yourself more time to make decisions then contact me. I am the cost-effective answer to hiring in the secretarial help you need - I offer hourly rates plus there is the bonus you will not have to pay any agency fees, sickness or holiday pay! I will only work for you for as long as you need! I offer a free 30 minute consultation where we can talk on the phone or face to face and discuss how best I can work to suit you and to make sure you don't miss any future important dates! Go on get in touch - see what a difference I will make.

It's Valentines Day!

Happy Valentines Day to all the past and future users of my secretarial services - you are the people who either currently know and will know my love for the office life!
Those horrendous unloved paper piles are my daily challenges! Don't hide away those overfilled filing cabinets (which no doubt have the paper laying down inside to them to make more paper fit in!) or those bulging boxes full of papers and receipts!
Let me loose on those horrible admin jobs you dislike so much and I will create a system you will be happy to use. I only charge for the hours I work - and you can (if you wish) share my love of the office - or else have me in at regular intervals to do a smaller version of the original sort out.

Don't let your love for your job wither ...

When St Valentine's Day lurks everyone thinks of showing their love to someone else! Why not show some love to yourself?
Are you either working more but enjoying it less or just not enjoying most days at your work place?
Are you constantly thinking about all the other options life has to offer?
We spend a huge portion of our life at work so why not make that time as professionally and personally rewarding and fulfilling as possible? And at the same time having time to enjoy life outside of work! I personally love the work that I do and it makes my day when my clients see the finished article - the perfect working environment and systems! You have nothing to lose, and potentially a great deal to gain, by spending some time exploring what I can do for either your home or business office. You can then spend time exploring your interests! My belief is that everyone should love what they do at work.

Don't be floored by your paperwork ...

Today sees the start of the Six Nations Rugby tournament - we will see a lot of players floored by other players all the spirit of the great game.
But you are working and not playing rugby so don't be floored by the amount of paperwork in your life - call for the help of a sub ... a freelance secretary who will come in sort all of the paperwork - hourly rates are available so you will not be floored by the cost - but you may be floored by the finished result! Go on give me a try!

Bounce into your work like a rabbit?

They say Chinese Year 2011 will be a placid year, very much welcomed and needed after the ferocious year of the Tiger (2010). We should go off to some quiet spot to lick our wounds and get some rest after all the battles of the previous year. But being placid doesn't mean you can't bounce into action like a rabbit. Get ready for the year ahead by planning your year. Whilst planning your year - think about your staffing levels - if you do not have any staff and cannot afford them then I am a very affordable alternative. Payable by the hour I will work whatever hours are needed - no holiday pay, sick pay or need to invite me to the summer party!
By the way I am worth hiring – as a Monkey – “Very clever, but mischievous. Love a challenge and can wriggle out of difficult situations by thinking through difficult problems. Highly successful and well-liked.”

The end of the tax year is nigh

Time is running out - The tax man cometh!
Your self assessment papers need to be with the tax office by 31 January 2011. I provided my tax paperwork to my accountant and he was delighted with the way I presented them to him and wished all his other clients were the same. Well I can offer this service to whoever wants it and make all accountants happier people! So why not make a change in the near future and utilise the help of a Freelance Secretary. A freelance secretary is exactly that - freelance ... a secretary with hourly rates who can come in and help with the workload, but not being a permanent member of staff will not be paid to sit around when there is not enough work to do! Keep me in mind and drop me a line if you want to chat about how I can help you in the future. Don't drown in your workload - let me help.

Twelfth Night - but are they decorations or filing?

Tonight is Twelfth Night when all Christmas Decorations should be removed so as not to bring bad luck upon the home. If decorations are not removed on Twelfth Night, they should stay up all year.
This does not mean though that if you have any paperwork that resembles Christmas decorations that these can stay where they are all year! Make this the year that you have an efficient office that looks good and not just because of your paper decorations! Give me a call and see how my magical filing skills will brighten your day!

Happy New Year ... back to the grindstone?

Today is the beginning of the New Year and the time to make New Year resolutions. A good way of making resolutions is by taking a look back at what you have done and make resolutions based on this. Do you want to go back to the grindstone? No?
One easy resolution to resolve this is to have a different way of working – a nice clean way with everything where it should be – and this is something I can help with. So New Year Resolution Number one is “Contact freelance secretary Christine Scally and see exactly what she can do to make my life easier.”